Product Usage Scoring & Routing
All accounts

VexFen Data

vexfen-data.example · Prospect1,187 employees · Developer tools · Starter
Policy northfield_v1

Person

Email
irisstone@vexfen-data.example
Role
Operations
Seniority
Email type
Business
Admin
Yes

Product-event timeline

  • Weekly actives observedAug 12, 2026, 12:00 PM
  • Viewed enterprise pricingAug 12, 2026, 12:00 PM
  • Viewed admin docsAug 12, 2026, 12:00 PM
  • Requested sales contactAug 11, 2026, 12:00 PM
  • Viewed security docsAug 9, 2026, 12:00 PM
  • Resolved incidentAug 8, 2026, 12:00 PM
  • Viewed SSO docsAug 4, 2026, 12:00 PM
  • Invited teammatesJul 28, 2026, 12:00 PM
  • Connected serviceJul 27, 2026, 12:00 PM
  • Account createdApr 26, 2026, 12:00 PM

Scores

fitHigh
  • 1187 employees falls in the 500–2000 target band+15
  • developer_tools is a target B2B software/devtools/cloud industry+15
  • 199 engineering employees falls in the 20–199 target band+15
  • fr is a supported geography+10
  • Business email on a work account+10
  • Compatible technical environment for Northfield Incident Management+15
usageMedium
  • Connected a production service to Northfield Incident Management+8 / cap 20
  • Resolved the first incident in Northfield Incident Management+15 / cap 15
  • Additional resolved incident (5 points each, cap 15)+5 / cap 15
  • Invited 17 teammates (exclusive band 11plus)+10 / cap 25
  • At least 3 weekly active users+10 / cap 10
intentMedium
  • Explicit sales request — immediate review override (evaluated at play selection)0
  • Viewed enterprise pricing+10 / cap 20
  • Viewed SSO documentation+11.25 / cap 15
  • Viewed security documentation+15 / cap 15
  • Viewed enterprise administration+10 / cap 10
  • Admin active on 5 distinct days in the last 14 days+10 / cap 10

Decision

Selected play
Hand raiser
Owner
Enterprise AE
SLA
1 business hour
Strongest rejected alternative
Monitor

All evaluated gates

  • hard_blocksNo hard blocks present
  • manual_reviewIdentity and critical fit present
  • explicit_requestIn-window explicit sales request — prompt human review
  • expansionNot a customer (expansion is customer-only)
  • acquisition_sales_assistUsage 48 < 50
  • monitorHigh-fit prospect (fit 80>=70) below sales-assist threshold — monitor without a task
  • self_serveExplicit sales request present — not self-serve; Fit and intent both at or above sales threshold
  • default_no_sales_actionProspect below all activation/sales thresholds — default self-serve (no sales task, no owner change)

Decisive evidence

  • In-window explicit sales request prompts human review

Simulate a bounded signal

One bounded, allowlisted signal. The server maps it to a bounded event, recomputes deterministically, and explains the change — nothing is persisted.

CRM state

Not synced — this evaluation did not request a CRM sync. Sync is a separate, designated action; the decision is revealed independently of any CRM write.