Product Usage Scoring & Routing
All accounts

VexHol Grid

vexhol-grid.example · Prospect1,443 employees · Cloud software · Scale
Policy northfield_v1

Product-event timeline

  • Viewed admin docsAug 11, 2026, 12:00 PM
  • Viewed security docsAug 8, 2026, 12:00 PM
  • Weekly actives observedAug 6, 2026, 12:00 PM
  • Viewed SSO docsAug 6, 2026, 12:00 PM
  • Resolved incidentAug 1, 2026, 12:00 PM
  • Viewed enterprise pricingJul 31, 2026, 12:00 PM
  • Invited teammatesJul 27, 2026, 12:00 PM
  • Connected serviceJul 25, 2026, 12:00 PM
  • Account createdNov 15, 2025, 12:00 PM

Scores

fitHigh
  • 1443 employees falls in the 500–2000 target band+15
  • cloud_software is a target B2B software/devtools/cloud industry+15
  • 199 engineering employees falls in the 20–199 target band+15
  • uk is a supported geography+10
  • Compatible technical environment for Northfield Incident Management+15
usageLow
  • Connected a production service to Northfield Incident Management+8 / cap 20
  • Resolved the first incident in Northfield Incident Management+11.25 / cap 15
  • Invited 9 teammates (exclusive band 6to10)+8 / cap 20
  • At least 3 weekly active users+10 / cap 10
intentMedium
  • Viewed enterprise pricing+7.5 / cap 20
  • Viewed SSO documentation+15 / cap 15
  • Viewed security documentation+15 / cap 15
  • Viewed enterprise administration+10 / cap 10

Decision

Selected play
Manual review
Owner
GTM Ops
SLA
1 business day
Strongest rejected alternative
Monitor

All evaluated gates

  • hard_blocksNo hard blocks present
  • manual_reviewManual review: No resolved person identity
  • explicit_requestNo in-window explicit sales request
  • expansionNot a customer (expansion is customer-only); Expansion usage 37 < 45
  • acquisition_sales_assistUsage 37 < 50
  • monitorHigh-fit prospect (fit 70>=70) below sales-assist threshold — monitor without a task
  • self_serveFit and intent both at or above sales threshold
  • default_no_sales_actionProspect below all activation/sales thresholds — default self-serve (no sales task, no owner change)

Decisive evidence

  • No resolved person identity

Simulate a bounded signal

One bounded, allowlisted signal. The server maps it to a bounded event, recomputes deterministically, and explains the change — nothing is persisted.

CRM state

Not synced — this evaluation did not request a CRM sync. Sync is a separate, designated action; the decision is revealed independently of any CRM write.