Product Usage Scoring & Routing
All accounts

VexJun Core

vexjun-core.example · Prospect199 employees · SaaS · Business
Policy northfield_v1

Person

Email
idra.vance@vexjun-core.example
Role
Operations
Seniority
VP
Email type
Business
Admin
No

Product-event timeline

  • Viewed enterprise pricingAug 7, 2026, 12:00 PM
  • Connected serviceAug 5, 2026, 12:00 PM
  • Viewed admin docsAug 5, 2026, 12:00 PM
  • Viewed enterprise pricingAug 4, 2026, 12:00 PM
  • Resolved incidentAug 1, 2026, 12:00 PM
  • Viewed SSO docsAug 1, 2026, 12:00 PM
  • Viewed enterprise pricingJul 31, 2026, 12:00 PM
  • Viewed security docsJul 30, 2026, 12:00 PM
  • Account createdMay 11, 2026, 12:00 PM

Scores

fitHigh
  • 199 employees falls in the 50–499 target band+20
  • saas is a target B2B software/devtools/cloud industry+15
  • 64 engineering employees falls in the 20–199 target band+15
  • vp is a Director/VP/C-level engineering role+15
  • nl is a supported geography+10
  • Business email on a work account+10
  • Compatible technical environment for Northfield Incident Management+15
usageLow
  • Connected a production service to Northfield Incident Management+15 / cap 20
  • Resolved the first incident in Northfield Incident Management+11.25 / cap 15
  • Additional resolved incident (5 points each, cap 15)+3.75 / cap 15
  • Additional resolved incident (5 points each, cap 15)+3.75 / cap 15
intentMedium
  • Viewed enterprise pricing+7.5 / cap 20
  • Viewed enterprise pricing+7.5 / cap 20
  • Viewed enterprise pricing+5 / cap 20
  • Viewed SSO documentation+11.25 / cap 15
  • Viewed security documentation+11.25 / cap 15
  • Viewed enterprise administration+7.5 / cap 10

Decision

Selected play
Monitor
Owner
SLA
Strongest rejected alternative
Self-serve

All evaluated gates

  • hard_blocksNo hard blocks present
  • manual_reviewIdentity and critical fit present
  • explicit_requestNo in-window explicit sales request
  • expansionNot a customer (expansion is customer-only); Expansion usage 34 < 45
  • acquisition_sales_assistUsage 34 < 50
  • monitorHigh-fit prospect (fit 100>=70) below sales-assist threshold — monitor without a task
  • self_serveFit and intent both at or above sales threshold
  • default_no_sales_actionProspect below all activation/sales thresholds — default self-serve (no sales task, no owner change)

Decisive evidence

  • High-fit prospect below sales-assist threshold; monitor without a task

Simulate a bounded signal

One bounded, allowlisted signal. The server maps it to a bounded event, recomputes deterministically, and explains the change — nothing is persisted.

CRM state

Not synced — this evaluation did not request a CRM sync. Sync is a separate, designated action; the decision is revealed independently of any CRM write.