Product Usage Scoring & Routing
All accounts

VexNal Cloud

vexnal-cloud.example · Prospect54 employees · Cloud software · Business
Policy northfield_v1

Person

Email
gretaholt@vexnal-cloud.example
Role
IT
Seniority
Manager
Email type
Business
Admin
Yes

Product-event timeline

  • Viewed enterprise pricingAug 12, 2026, 12:00 PM
  • Viewed admin docsAug 12, 2026, 12:00 PM
  • Requested sales contactAug 12, 2026, 12:00 PM
  • Viewed SSO docsAug 7, 2026, 12:00 PM
  • Viewed security docsAug 7, 2026, 12:00 PM
  • Viewed enterprise pricingAug 6, 2026, 12:00 PM
  • Connected serviceJul 30, 2026, 12:00 PM
  • Account createdFeb 5, 2026, 12:00 PM

Scores

fitMedium
  • 54 employees falls in the 50–499 target band+20
  • cloud_software is a target B2B software/devtools/cloud industry+15
  • manager is a Manager/lead engineering role+10
  • be is a supported geography+10
  • Business email on a work account+10
usageLow
  • Connected a production service to Northfield Incident Management+15 / cap 20
intentHigh
  • Explicit sales request — immediate review override (evaluated at play selection)0
  • Viewed enterprise pricing+10 / cap 20
  • Viewed enterprise pricing+10 / cap 20
  • Viewed SSO documentation+15 / cap 15
  • Viewed security documentation+15 / cap 15
  • Viewed enterprise administration+10 / cap 10
  • Admin active on 4 distinct days in the last 14 days+10 / cap 10

Decision

Selected play
Hand raiser
Owner
Commercial AE
SLA
1 business hour
Strongest rejected alternative
Self-serve

All evaluated gates

  • hard_blocksNo hard blocks present
  • manual_reviewIdentity and critical fit present
  • explicit_requestIn-window explicit sales request — prompt human review
  • expansionNot a customer (expansion is customer-only); Expansion usage 15 < 45
  • acquisition_sales_assistFit 65 < 70; Usage 15 < 50
  • monitorFit 65 < 70
  • self_serveExplicit sales request present — not self-serve; Usage 15 < 25
  • default_no_sales_actionProspect below all activation/sales thresholds — default self-serve (no sales task, no owner change)

Decisive evidence

  • In-window explicit sales request prompts human review

Simulate a bounded signal

One bounded, allowlisted signal. The server maps it to a bounded event, recomputes deterministically, and explains the change — nothing is persisted.

CRM state

Not synced — this evaluation did not request a CRM sync. Sync is a separate, designated action; the decision is revealed independently of any CRM write.