Product Usage Scoring & Routing
All accounts

VexUmb Core

vexumb-core.example · Prospect3 employees · Retail · Business
Policy northfield_v1

Person

Email
doran.kestrel@vexumb-core.example
Role
Engineering
Seniority
VP
Email type
Personal
Admin
Yes

Product-event timeline

  • Weekly actives observedAug 12, 2026, 12:00 PM
  • Viewed SSO docsAug 7, 2026, 12:00 PM
  • Viewed enterprise pricingAug 3, 2026, 12:00 PM
  • Viewed pricingAug 2, 2026, 12:00 PM
  • Resolved incidentAug 1, 2026, 12:00 PM
  • Invited teammatesJul 31, 2026, 12:00 PM
  • Viewed security docsJul 31, 2026, 12:00 PM
  • Viewed pricingJul 30, 2026, 12:00 PM
  • Connected serviceJul 26, 2026, 12:00 PM
  • Account createdMar 24, 2026, 12:00 PM

Scores

fitLow
  • vp is a Director/VP/C-level engineering role+15
  • fr is a supported geography+10
usageMedium
  • Resolved the first incident in Northfield Incident Management+11.25 / cap 15
  • Additional resolved incident (5 points each, cap 15)+3.75 / cap 15
  • Additional resolved incident (5 points each, cap 15)+3.75 / cap 15
  • Additional resolved incident (5 points each, cap 15)+3.75 / cap 15
  • Additional resolved incident (5 points each, cap 15)+3.75 / cap 15
  • Invited 14 teammates (exclusive band 11plus)+18.75 / cap 25
intentMedium
  • Viewed enterprise pricing+7.5 / cap 20
  • Viewed SSO documentation+15 / cap 15
  • Viewed security documentation+11.25 / cap 15
  • Admin active on 7 distinct days in the last 14 days+10 / cap 10

Decision

Selected play
Self-serve
Owner
SLA
Strongest rejected alternative
Monitor

All evaluated gates

  • hard_blocksNo hard blocks present
  • manual_reviewIdentity and critical fit present
  • explicit_requestNo in-window explicit sales request
  • expansionNot a customer (expansion is customer-only)
  • acquisition_sales_assistFit 25 < 70; Usage 45 < 50
  • monitorFit 25 < 70
  • self_serveProspect using the product (usage 45>=25) below the sales threshold — no sales task
  • default_no_sales_actionProspect below all activation/sales thresholds — default self-serve (no sales task, no owner change)

Decisive evidence

  • Prospect below sales threshold; self-serve without a sales task

Simulate a bounded signal

One bounded, allowlisted signal. The server maps it to a bounded event, recomputes deterministically, and explains the change — nothing is persisted.

CRM state

Not synced — this evaluation did not request a CRM sync. Sync is a separate, designated action; the decision is revealed independently of any CRM write.