Product Usage Scoring & Routing
All accounts

VexGlim Core

vexglim-core.example · Prospect8 employees · Enterprise
Policy northfield_v1

Person

Email
fia.arden@vexglim-core.example
Role
Engineering
Seniority
Lead
Email type
Business
Admin
Yes

Product-event timeline

  • Connected serviceAug 6, 2026, 12:00 PM
  • Invited teammatesAug 5, 2026, 12:00 PM
  • Weekly actives observedAug 5, 2026, 12:00 PM
  • Declined sales contactAug 3, 2026, 12:00 PM
  • Resolved incidentAug 1, 2026, 12:00 PM
  • Account createdNov 24, 2025, 12:00 PM

Scores

fitLow
  • lead is a Manager/lead engineering role+10
  • Business email on a work account+10
usageMedium
  • Resolved the first incident in Northfield Incident Management+11.25 / cap 15
  • Additional resolved incident (5 points each, cap 15)+3.75 / cap 15
  • Additional resolved incident (5 points each, cap 15)+3.75 / cap 15
  • Additional resolved incident (5 points each, cap 15)+3.75 / cap 15
  • Additional resolved incident (5 points each, cap 15)+3.75 / cap 15
  • Invited 4 teammates (exclusive band 3to5)+7.5 / cap 10
  • At least 3 weekly active users+7.5 / cap 10
intentLow
  • Declined sales contact — negative signal and suppression where applicable-22.5
  • Admin active on 4 distinct days in the last 14 days+10 / cap 10

Decision

Selected play
Manual review
Owner
GTM Ops
SLA
1 business day
Strongest rejected alternative
Self-serve

All evaluated gates

  • hard_blocksUnsupported geography (br) is a hard block
  • manual_reviewManual review: Missing industry (critical fit)
  • explicit_requestMost recent in-window sales-contact signal is a decline — hand raiser suppressed
  • expansionNot a customer (expansion is customer-only); Expansion usage 41 < 45; Expansion intent 0 < 30; In-window declined sales contact suppresses expansion task
  • acquisition_sales_assistHard blocks present: Unsupported geography (br) is a hard block; Fit 20 < 70; Usage 41 < 50; Intent 0 < 40; In-window declined sales contact suppresses acquisition task
  • monitorHard blocks present: Unsupported geography (br) is a hard block; Fit 20 < 70
  • self_serveProspect using the product (usage 41>=25) below the sales threshold — no sales task
  • default_no_sales_actionProspect below all activation/sales thresholds — default self-serve (no sales task, no owner change)

Decisive evidence

  • Missing industry (critical fit)

Simulate a bounded signal

One bounded, allowlisted signal. The server maps it to a bounded event, recomputes deterministically, and explains the change — nothing is persisted.

CRM state

Not synced — this evaluation did not request a CRM sync. Sync is a separate, designated action; the decision is revealed independently of any CRM write.