Product Usage Scoring & Routing
All accounts

VexNeth Soft

vexneth-soft.example · Prospect4 employees · Education · Enterprise
Policy northfield_v1

Person

Email
doran.yarrow@vexneth-soft.example
Role
IT
Seniority
CTO
Email type
Personal
Admin
No

Product-event timeline

  • Connected serviceAug 12, 2026, 12:00 PM
  • Viewed pricingAug 9, 2026, 12:00 PM
  • Weekly actives observedAug 4, 2026, 12:00 PM
  • Invited teammatesAug 3, 2026, 12:00 PM
  • Resolved incidentAug 2, 2026, 12:00 PM
  • Viewed enterprise pricingJul 30, 2026, 12:00 PM
  • Account createdJan 22, 2026, 12:00 PM

Scores

fitLow
  • cto is a Director/VP/C-level engineering role+15
  • Compatible technical environment for Northfield Incident Management+15
usageMedium
  • Resolved the first incident in Northfield Incident Management+11.25 / cap 15
  • Additional resolved incident (5 points each, cap 15)+3.75 / cap 15
  • Invited 14 teammates (exclusive band 11plus)+18.75 / cap 25
  • At least 3 weekly active users+7.5 / cap 10
intentLow
  • Viewed enterprise pricing+7.5 / cap 20

Decision

Selected play
Self-serve
Owner
SLA
Strongest rejected alternative
Monitor

All evaluated gates

  • hard_blocksUnsupported geography (in) is a hard block
  • manual_reviewIdentity and critical fit present
  • explicit_requestNo in-window explicit sales request
  • expansionNot a customer (expansion is customer-only); Expansion usage 41 < 45; Expansion intent 8 < 30
  • acquisition_sales_assistHard blocks present: Unsupported geography (in) is a hard block; Fit 30 < 70; Usage 41 < 50; Intent 8 < 40
  • monitorHard blocks present: Unsupported geography (in) is a hard block; Fit 30 < 70
  • self_serveProspect using the product (usage 41>=25) below the sales threshold — no sales task
  • default_no_sales_actionProspect below all activation/sales thresholds — default self-serve (no sales task, no owner change)

Decisive evidence

  • Prospect below sales threshold; self-serve without a sales task

Simulate a bounded signal

One bounded, allowlisted signal. The server maps it to a bounded event, recomputes deterministically, and explains the change — nothing is persisted.

CRM state

Not synced — this evaluation did not request a CRM sync. Sync is a separate, designated action; the decision is revealed independently of any CRM write.