Product Usage Scoring & Routing
All accounts

BriVex Grid

brivex-grid.example · Prospect2 employees · Retail · Starter
Policy northfield_v1

Person

Email
tavi.corso@brivex-grid.example
Role
Operations
Seniority
Email type
Personal
Admin
No

Product-event timeline

  • Viewed enterprise pricingAug 12, 2026, 12:00 PM
  • Viewed security docsAug 12, 2026, 12:00 PM
  • Requested sales contactAug 12, 2026, 12:00 PM
  • Viewed pricingAug 11, 2026, 12:00 PM
  • Connected serviceAug 4, 2026, 12:00 PM
  • Viewed SSO docsAug 3, 2026, 12:00 PM
  • Viewed admin docsAug 1, 2026, 12:00 PM
  • Viewed enterprise pricingJul 31, 2026, 12:00 PM
  • Resolved incidentJul 30, 2026, 12:00 PM
  • Account createdOct 22, 2025, 12:00 PM

Scores

fitLow
  • se is a supported geography+10
  • Compatible technical environment for Northfield Incident Management+15
usageLow
  • Resolved the first incident in Northfield Incident Management+11.25 / cap 15
intentMedium
  • Explicit sales request — immediate review override (evaluated at play selection)0
  • Viewed enterprise pricing+7.5 / cap 20
  • Viewed enterprise pricing+10 / cap 20
  • Viewed SSO documentation+11.25 / cap 15
  • Viewed security documentation+15 / cap 15
  • Viewed enterprise administration+7.5 / cap 10

Decision

Selected play
Hand raiser
Owner
Commercial AE
SLA
1 business hour
Strongest rejected alternative
Self-serve

All evaluated gates

  • hard_blocksNo hard blocks present
  • manual_reviewIdentity and critical fit present
  • explicit_requestIn-window explicit sales request — prompt human review
  • expansionNot a customer (expansion is customer-only); Expansion usage 11 < 45
  • acquisition_sales_assistFit 25 < 70; Usage 11 < 50
  • monitorFit 25 < 70
  • self_serveExplicit sales request present — not self-serve; Usage 11 < 25
  • default_no_sales_actionProspect below all activation/sales thresholds — default self-serve (no sales task, no owner change)

Decisive evidence

  • In-window explicit sales request prompts human review

Simulate a bounded signal

One bounded, allowlisted signal. The server maps it to a bounded event, recomputes deterministically, and explains the change — nothing is persisted.

CRM state

Not synced — this evaluation did not request a CRM sync. Sync is a separate, designated action; the decision is revealed independently of any CRM write.