Product Usage Scoring & Routing
All accounts

BriFen Systems

brifen-systems.example · Prospect1,306 employees · SaaS · Starter
Policy northfield_v1

Person

Email
hale.zephyr@brifen-systems.example
Role
Seniority
Email type
Business
Admin
Yes

Product-event timeline

  • Declined sales contactAug 6, 2026, 12:00 PM
  • Connected serviceJul 27, 2026, 12:00 PM
  • Account createdFeb 10, 2026, 12:00 PM

Scores

fitMedium
  • 1306 employees falls in the 500–2000 target band+15
  • saas is a target B2B software/devtools/cloud industry+15
  • 199 engineering employees falls in the 20–199 target band+15
  • at is a supported geography+10
  • Business email on a work account+10
usageLow
  • Connected a production service to Northfield Incident Management+8 / cap 20
intentLow
  • Declined sales contact — negative signal and suppression where applicable-30

Decision

Selected play
Self-serve
Owner
SLA
Strongest rejected alternative
Monitor

All evaluated gates

  • hard_blocksNo hard blocks present
  • manual_reviewIdentity and critical fit present
  • explicit_requestMost recent in-window sales-contact signal is a decline — hand raiser suppressed
  • expansionNot a customer (expansion is customer-only); Expansion usage 8 < 45; Expansion intent 0 < 30; In-window declined sales contact suppresses expansion task
  • acquisition_sales_assistFit 65 < 70; Usage 8 < 50; Intent 0 < 40; In-window declined sales contact suppresses acquisition task
  • monitorFit 65 < 70
  • self_serveUsage 8 < 25
  • default_no_sales_actionProspect below all activation/sales thresholds — default self-serve (no sales task, no owner change)

Decisive evidence

  • Prospect below sales threshold; self-serve without a sales task

Simulate a bounded signal

One bounded, allowlisted signal. The server maps it to a bounded event, recomputes deterministically, and explains the change — nothing is persisted.

CRM state

Not synced — this evaluation did not request a CRM sync. Sync is a separate, designated action; the decision is revealed independently of any CRM write.