Product Usage Scoring & Routing
All accounts

BriHol Works

brihol-works.example · Prospect216 employees · Cloud software · Business
Policy northfield_v1

Person

Email
alderfrost@brihol-works.example
Role
IT
Seniority
Manager
Email type
Business
Admin
Yes

Product-event timeline

  • Weekly actives observedAug 10, 2026, 12:00 PM
  • Viewed enterprise pricingAug 8, 2026, 12:00 PM
  • Declined sales contactAug 8, 2026, 12:00 PM
  • Invited teammatesAug 7, 2026, 12:00 PM
  • Resolved incidentAug 6, 2026, 12:00 PM
  • Connected serviceJul 30, 2026, 12:00 PM
  • Account createdApr 2, 2026, 12:00 PM

Scores

fitHigh
  • 216 employees falls in the 50–499 target band+20
  • cloud_software is a target B2B software/devtools/cloud industry+15
  • 83 engineering employees falls in the 20–199 target band+15
  • manager is a Manager/lead engineering role+10
  • es is a supported geography+10
  • Business email on a work account+10
  • Compatible technical environment for Northfield Incident Management+15
usageMedium
  • Connected a production service to Northfield Incident Management+15 / cap 20
  • Resolved the first incident in Northfield Incident Management+15 / cap 15
  • Invited 6 teammates (exclusive band 6to10)+20 / cap 20
  • At least 3 weekly active users+10 / cap 10
intentLow
  • Declined sales contact — negative signal and suppression where applicable-30
  • Viewed enterprise pricing+10 / cap 20
  • Admin active on 5 distinct days in the last 14 days+10 / cap 10

Decision

Selected play
Monitor
Owner
SLA
Strongest rejected alternative
Self-serve

All evaluated gates

  • hard_blocksNo hard blocks present
  • manual_reviewIdentity and critical fit present
  • explicit_requestMost recent in-window sales-contact signal is a decline — hand raiser suppressed
  • expansionNot a customer (expansion is customer-only); Expansion intent 0 < 30; In-window declined sales contact suppresses expansion task
  • acquisition_sales_assistIntent 0 < 40; In-window declined sales contact suppresses acquisition task
  • monitorHigh-fit prospect (fit 95>=70) below sales-assist threshold — monitor without a task
  • self_serveProspect using the product (usage 60>=25) below the sales threshold — no sales task
  • default_no_sales_actionProspect below all activation/sales thresholds — default self-serve (no sales task, no owner change)

Decisive evidence

  • High-fit prospect below sales-assist threshold; monitor without a task

Simulate a bounded signal

One bounded, allowlisted signal. The server maps it to a bounded event, recomputes deterministically, and explains the change — nothing is persisted.

CRM state

Not synced — this evaluation did not request a CRM sync. Sync is a separate, designated action; the decision is revealed independently of any CRM write.