Product Usage Scoring & Routing
All accounts

BriYarrow Stack

briyarrow-stack.example · Prospect2 employees · Logistics · Enterprise
Policy northfield_v1

Person

Email
fiafrost@briyarrow-stack.example
Role
Engineering
Seniority
Email type
Personal
Admin
No

Product-event timeline

  • Viewed pricingAug 10, 2026, 12:00 PM
  • Weekly actives observedAug 9, 2026, 12:00 PM
  • Viewed enterprise pricingAug 5, 2026, 12:00 PM
  • Viewed security docsAug 5, 2026, 12:00 PM
  • Viewed admin docsAug 4, 2026, 12:00 PM
  • Viewed SSO docsAug 3, 2026, 12:00 PM
  • Viewed pricingAug 1, 2026, 12:00 PM
  • Resolved incidentJul 30, 2026, 12:00 PM
  • Viewed enterprise pricingJul 30, 2026, 12:00 PM
  • Connected serviceJul 29, 2026, 12:00 PM
  • Invited teammatesJul 25, 2026, 12:00 PM
  • Account createdOct 27, 2025, 12:00 PM

Scores

fitLow
  • ch is a supported geography+10
usageLow
  • Resolved the first incident in Northfield Incident Management+11.25 / cap 15
  • Invited 14 teammates (exclusive band 11plus)+10 / cap 25
  • At least 3 weekly active users+10 / cap 10
intentMedium
  • Viewed enterprise pricing+7.5 / cap 20
  • Viewed enterprise pricing+7.5 / cap 20
  • Viewed SSO documentation+11.25 / cap 15
  • Viewed security documentation+11.25 / cap 15
  • Viewed enterprise administration+7.5 / cap 10

Decision

Selected play
Self-serve
Owner
SLA
Strongest rejected alternative
Monitor

All evaluated gates

  • hard_blocksNo hard blocks present
  • manual_reviewIdentity and critical fit present
  • explicit_requestNo in-window explicit sales request
  • expansionNot a customer (expansion is customer-only); Expansion usage 31 < 45
  • acquisition_sales_assistFit 10 < 70; Usage 31 < 50
  • monitorFit 10 < 70
  • self_serveProspect using the product (usage 31>=25) below the sales threshold — no sales task
  • default_no_sales_actionProspect below all activation/sales thresholds — default self-serve (no sales task, no owner change)

Decisive evidence

  • Prospect below sales threshold; self-serve without a sales task

Simulate a bounded signal

One bounded, allowlisted signal. The server maps it to a bounded event, recomputes deterministically, and explains the change — nothing is persisted.

CRM state

Not synced — this evaluation did not request a CRM sync. Sync is a separate, designated action; the decision is revealed independently of any CRM write.