All accountsPolicy northfield_v1
CorLor Works
corlor-works.example · Customer47 employees · Healthcare · EnterprisePerson
- vera.frost@corlor-works.example
- Role
- Engineering
- Seniority
- CTO
- Email type
- Business
- Admin
- Yes
Product-event timeline
- Weekly actives observedAug 12, 2026, 12:00 PM
- Viewed security docsAug 12, 2026, 12:00 PM
- Added workspaceAug 8, 2026, 12:00 PM
- Usage change observedAug 8, 2026, 12:00 PM
- Plan utilization observedAug 7, 2026, 12:00 PM
- Viewed enterprise pricingAug 4, 2026, 12:00 PM
- Viewed SSO docsAug 4, 2026, 12:00 PM
- Viewed pricingAug 2, 2026, 12:00 PM
- Resolved incidentJul 31, 2026, 12:00 PM
- Viewed admin docsJul 30, 2026, 12:00 PM
- Viewed pricingJul 30, 2026, 12:00 PM
- Connected serviceJul 27, 2026, 12:00 PM
- Invited teammatesJul 24, 2026, 12:00 PM
- Account createdMar 25, 2026, 12:00 PM
Scores
fitMedium
- cto is a Director/VP/C-level engineering role+15
- nz is a supported geography+10
- Business email on a work account+10
- Compatible technical environment for Northfield Incident Management+15
usageMedium
- Resolved the first incident in Northfield Incident Management+11.25 / cap 15
- Invited 17 teammates (exclusive band 11plus)+10 / cap 25
- At least 3 weekly active users+10 / cap 10
- Customer added a second workspace (2 total)+15 / cap 15
- Usage grew 63% week over week+15 / cap 15
intentHigh
- Viewed enterprise pricing+7.5 / cap 20
- Viewed SSO documentation+11.25 / cap 15
- Viewed security documentation+15 / cap 15
- Viewed enterprise administration+7.5 / cap 10
- Plan utilization 98% is at or above 95%+30 / cap 30
- Admin active on 7 distinct days in the last 14 days+10 / cap 10
Decision
- Selected play
- Expansion
- Owner
- CSM + AE
- SLA
- 1 business day
- Strongest rejected alternative
- Monitor
All evaluated gates
- hard_blocksNo hard blocks present
- manual_reviewIdentity and critical fit present
- explicit_requestNo in-window explicit sales request
- expansionCustomer with expansion usage 61>=45, intent 81>=30, cooldown clear
- acquisition_sales_assistNot a prospect (acquisition is prospect-only); Fit 50 < 70
- monitorNot a prospect (monitor is prospect-only); Fit 50 < 70
- self_serveNot a prospect (self-serve is prospect-only)
- default_no_sales_actionCustomer below the expansion threshold — monitor for future expansion (no task, existing ownership preserved)
Decisive evidence
- Customer expansion usage 61>=45, intent 81>=30, cooldown clear
Simulate a bounded signal
One bounded, allowlisted signal. The server maps it to a bounded event, recomputes deterministically, and explains the change — nothing is persisted.
CRM state
Not synced — this evaluation did not request a CRM sync. Sync is a separate, designated action; the decision is revealed independently of any CRM write.