All accountsPolicy northfield_v1
CorRenn Core
correnn-core.example · Customer47 employees · Hospitality · StarterPerson
- greta.wells@correnn-core.example
- Role
- IT
- Seniority
- —
- Email type
- Business
- Admin
- Yes
Product-event timeline
- Viewed SSO docsAug 11, 2026, 12:00 PM
- Weekly actives observedAug 10, 2026, 12:00 PM
- Added workspaceAug 9, 2026, 12:00 PM
- Usage change observedAug 9, 2026, 12:00 PM
- Viewed admin docsAug 9, 2026, 12:00 PM
- Resolved incidentAug 8, 2026, 12:00 PM
- Viewed enterprise pricingAug 8, 2026, 12:00 PM
- Viewed pricingAug 7, 2026, 12:00 PM
- Viewed security docsAug 5, 2026, 12:00 PM
- Plan utilization observedAug 4, 2026, 12:00 PM
- Viewed enterprise pricingAug 4, 2026, 12:00 PM
- Connected serviceAug 1, 2026, 12:00 PM
- Invited teammatesJul 25, 2026, 12:00 PM
- Account createdApr 3, 2026, 12:00 PM
Scores
fitLow
- jp is a supported geography+10
- Business email on a work account+10
- Compatible technical environment for Northfield Incident Management+15
- Personal-use workspace is a poor-fit signal-20
usageHigh
- Resolved the first incident in Northfield Incident Management+15 / cap 15
- Additional resolved incident (5 points each, cap 15)+5 / cap 15
- Additional resolved incident (5 points each, cap 15)+5 / cap 15
- Invited 20 teammates (exclusive band 11plus)+10 / cap 25
- At least 3 weekly active users+10 / cap 10
- Customer added a second workspace (2 total)+15 / cap 15
- Usage grew 64% week over week+15 / cap 15
intentMedium
- Viewed enterprise pricing+7.5 / cap 20
- Viewed enterprise pricing+10 / cap 20
- Viewed SSO documentation+15 / cap 15
- Viewed security documentation+11.25 / cap 15
- Viewed enterprise administration+10 / cap 10
- Admin active on 8 distinct days in the last 14 days+10 / cap 10
Decision
- Selected play
- Expansion
- Owner
- CSM + AE
- SLA
- 1 business day
- Strongest rejected alternative
- Monitor
All evaluated gates
- hard_blocksNo hard blocks present
- manual_reviewIdentity and critical fit present
- explicit_requestNo in-window explicit sales request
- expansionCustomer with expansion usage 75>=45, intent 64>=30, cooldown clear
- acquisition_sales_assistNot a prospect (acquisition is prospect-only); Fit 15 < 70
- monitorNot a prospect (monitor is prospect-only); Fit 15 < 70
- self_serveNot a prospect (self-serve is prospect-only)
- default_no_sales_actionCustomer below the expansion threshold — monitor for future expansion (no task, existing ownership preserved)
Decisive evidence
- Customer expansion usage 75>=45, intent 64>=30, cooldown clear
Simulate a bounded signal
One bounded, allowlisted signal. The server maps it to a bounded event, recomputes deterministically, and explains the change — nothing is persisted.
CRM state
Not synced — this evaluation did not request a CRM sync. Sync is a separate, designated action; the decision is revealed independently of any CRM write.