Product Usage Scoring & Routing
All accounts

CorVeld Cloud

corveld-cloud.example · Customer47 employees · Education · Business
Policy northfield_v1

Product-event timeline

  • Viewed SSO docsAug 10, 2026, 12:00 PM
  • Usage change observedAug 9, 2026, 12:00 PM
  • Resolved incidentAug 7, 2026, 12:00 PM
  • Weekly actives observedAug 6, 2026, 12:00 PM
  • Plan utilization observedAug 6, 2026, 12:00 PM
  • Viewed admin docsAug 6, 2026, 12:00 PM
  • Viewed enterprise pricingAug 4, 2026, 12:00 PM
  • Viewed security docsJul 31, 2026, 12:00 PM
  • Viewed enterprise pricingJul 30, 2026, 12:00 PM
  • Invited teammatesJul 25, 2026, 12:00 PM
  • Connected serviceJul 24, 2026, 12:00 PM
  • Account createdApr 8, 2026, 12:00 PM

Scores

fitLow
  • Compatible technical environment for Northfield Incident Management+15
usageMedium
  • Connected a production service to Northfield Incident Management+8 / cap 20
  • Resolved the first incident in Northfield Incident Management+15 / cap 15
  • Additional resolved incident (5 points each, cap 15)+5 / cap 15
  • Invited 5 teammates (exclusive band 3to5)+4 / cap 10
  • At least 3 weekly active users+10 / cap 10
  • Usage grew 120% week over week+15 / cap 15
intentMedium
  • Viewed enterprise pricing+7.5 / cap 20
  • Viewed enterprise pricing+7.5 / cap 20
  • Viewed SSO documentation+15 / cap 15
  • Viewed security documentation+11.25 / cap 15
  • Viewed enterprise administration+10 / cap 10

Decision

Selected play
Manual review
Owner
GTM Ops
SLA
1 business day
Strongest rejected alternative
Expansion

All evaluated gates

  • hard_blocksNo hard blocks present
  • manual_reviewManual review: No resolved person identity; Missing geography (critical fit)
  • explicit_requestNo in-window explicit sales request
  • expansionCustomer with expansion usage 57>=45, intent 51>=30, cooldown clear
  • acquisition_sales_assistNot a prospect (acquisition is prospect-only); Fit 15 < 70
  • monitorNot a prospect (monitor is prospect-only); Fit 15 < 70
  • self_serveNot a prospect (self-serve is prospect-only)
  • default_no_sales_actionCustomer below the expansion threshold — monitor for future expansion (no task, existing ownership preserved)

Decisive evidence

  • No resolved person identity
  • Missing geography (critical fit)

Simulate a bounded signal

One bounded, allowlisted signal. The server maps it to a bounded event, recomputes deterministically, and explains the change — nothing is persisted.

CRM state

Not synced — this evaluation did not request a CRM sync. Sync is a separate, designated action; the decision is revealed independently of any CRM write.