All accountsPolicy northfield_v1
CorAster Tech
coraster-tech.example · Customer11 employees · Healthcare · StarterPerson
- elenvance@coraster-tech.example
- Role
- —
- Seniority
- —
- Email type
- Business
- Admin
- Yes
Product-event timeline
- Resolved incidentAug 12, 2026, 12:00 PM
- Viewed enterprise pricingAug 7, 2026, 12:00 PM
- Weekly actives observedAug 4, 2026, 12:00 PM
- Plan utilization observedAug 4, 2026, 12:00 PM
- Usage change observedAug 3, 2026, 12:00 PM
- Viewed enterprise pricingAug 2, 2026, 12:00 PM
- Viewed enterprise pricingAug 1, 2026, 12:00 PM
- Viewed security docsAug 1, 2026, 12:00 PM
- Viewed admin docsAug 1, 2026, 12:00 PM
- Viewed SSO docsJul 31, 2026, 12:00 PM
- Viewed pricingJul 31, 2026, 12:00 PM
- Connected serviceJul 26, 2026, 12:00 PM
- Invited teammatesJul 25, 2026, 12:00 PM
- Account createdOct 26, 2025, 12:00 PM
Scores
fitLow
- es is a supported geography+10
- Business email on a work account+10
- Compatible technical environment for Northfield Incident Management+15
usageMedium
- Resolved the first incident in Northfield Incident Management+15 / cap 15
- Additional resolved incident (5 points each, cap 15)+5 / cap 15
- Additional resolved incident (5 points each, cap 15)+5 / cap 15
- Additional resolved incident (5 points each, cap 15)+5 / cap 15
- Additional resolved incident (5 points each, cap 15)0 / cap 15
- Invited 7 teammates (exclusive band 6to10)+8 / cap 20
- At least 3 weekly active users+7.5 / cap 10
- Usage grew 88% week over week+11.25 / cap 15
intentMedium
- Viewed enterprise pricing+7.5 / cap 20
- Viewed enterprise pricing+7.5 / cap 20
- Viewed enterprise pricing+5 / cap 20
- Viewed SSO documentation+11.25 / cap 15
- Viewed security documentation+11.25 / cap 15
- Viewed enterprise administration+7.5 / cap 10
- Admin active on 7 distinct days in the last 14 days+10 / cap 10
Decision
- Selected play
- Expansion
- Owner
- CSM + AE
- SLA
- 1 business day
- Strongest rejected alternative
- Monitor
All evaluated gates
- hard_blocksNo hard blocks present
- manual_reviewIdentity and critical fit present
- explicit_requestNo in-window explicit sales request
- expansionCustomer with expansion usage 57>=45, intent 60>=30, cooldown clear
- acquisition_sales_assistNot a prospect (acquisition is prospect-only); Fit 35 < 70
- monitorNot a prospect (monitor is prospect-only); Fit 35 < 70
- self_serveNot a prospect (self-serve is prospect-only)
- default_no_sales_actionCustomer below the expansion threshold — monitor for future expansion (no task, existing ownership preserved)
Decisive evidence
- Customer expansion usage 57>=45, intent 60>=30, cooldown clear
Simulate a bounded signal
One bounded, allowlisted signal. The server maps it to a bounded event, recomputes deterministically, and explains the change — nothing is persisted.
CRM state
Not synced — this evaluation did not request a CRM sync. Sync is a separate, designated action; the decision is revealed independently of any CRM write.