Product Usage Scoring & Routing
All accounts

CorEch Hq

corech-hq.example · Customer459 employees · SaaS · Business
Policy northfield_v1

Person

Email
fiayarrow@corech-hq.example
Role
Operations
Seniority
Email type
Business
Admin
Yes

Product-event timeline

  • Weekly actives observedAug 12, 2026, 12:00 PM
  • Added workspaceAug 11, 2026, 12:00 PM
  • Plan utilization observedAug 8, 2026, 12:00 PM
  • Usage change observedAug 3, 2026, 12:00 PM
  • Resolved incidentJul 31, 2026, 12:00 PM
  • Invited teammatesJul 26, 2026, 12:00 PM
  • Connected serviceJul 24, 2026, 12:00 PM
  • Account createdOct 27, 2025, 12:00 PM

Scores

fitMedium
  • 459 employees falls in the 50–499 target band+20
  • saas is a target B2B software/devtools/cloud industry+15
  • 134 engineering employees falls in the 20–199 target band+15
  • Business email on a work account+10
usageMedium
  • Connected a production service to Northfield Incident Management+8 / cap 20
  • Resolved the first incident in Northfield Incident Management+11.25 / cap 15
  • Invited 19 teammates (exclusive band 11plus)+10 / cap 25
  • At least 3 weekly active users+10 / cap 10
  • Customer added a second workspace (2 total)+15 / cap 15
  • Usage grew 54% week over week+11.25 / cap 15
intentLow
  • Admin active on 5 distinct days in the last 14 days+10 / cap 10

Decision

Selected play
Monitor
Owner
SLA
Strongest rejected alternative
Expansion

All evaluated gates

  • hard_blocksUnsupported geography (cn) is a hard block
  • manual_reviewIdentity and critical fit present
  • explicit_requestNo in-window explicit sales request
  • expansionExpansion intent 10 < 30
  • acquisition_sales_assistNot a prospect (acquisition is prospect-only); Hard blocks present: Unsupported geography (cn) is a hard block; Fit 60 < 70; Intent 10 < 40
  • monitorNot a prospect (monitor is prospect-only); Hard blocks present: Unsupported geography (cn) is a hard block; Fit 60 < 70
  • self_serveNot a prospect (self-serve is prospect-only)
  • default_no_sales_actionCustomer below the expansion threshold — monitor for future expansion (no task, existing ownership preserved)

Decisive evidence

  • High-fit prospect below sales-assist threshold; monitor without a task

Simulate a bounded signal

One bounded, allowlisted signal. The server maps it to a bounded event, recomputes deterministically, and explains the change — nothing is persisted.

CRM state

Not synced — this evaluation did not request a CRM sync. Sync is a separate, designated action; the decision is revealed independently of any CRM write.