All accountsPolicy northfield_v1
CorGlim Systems
corglim-systems.example · Customer38 employees · Retail · ScalePerson
- sorenquill@corglim-systems.example
- Role
- Engineering
- Seniority
- Director
- Email type
- Business
- Admin
- Yes
Product-event timeline
- Invited teammatesAug 12, 2026, 12:00 PM
- Viewed enterprise pricingAug 12, 2026, 12:00 PM
- Viewed admin docsAug 11, 2026, 12:00 PM
- Viewed SSO docsAug 9, 2026, 12:00 PM
- Viewed security docsAug 9, 2026, 12:00 PM
- Usage change observedAug 8, 2026, 12:00 PM
- Plan utilization observedAug 7, 2026, 12:00 PM
- Viewed pricingAug 6, 2026, 12:00 PM
- Resolved incidentAug 5, 2026, 12:00 PM
- Weekly actives observedAug 4, 2026, 12:00 PM
- Viewed enterprise pricingAug 3, 2026, 12:00 PM
- Connected serviceAug 2, 2026, 12:00 PM
- Viewed enterprise pricingJul 31, 2026, 12:00 PM
- Viewed pricingJul 31, 2026, 12:00 PM
- Account createdMar 6, 2026, 12:00 PM
Scores
fitLow
- director is a Director/VP/C-level engineering role+15
- pt is a supported geography+10
- Business email on a work account+10
usageMedium
- Resolved the first incident in Northfield Incident Management+11.25 / cap 15
- Additional resolved incident (5 points each, cap 15)+3.75 / cap 15
- Additional resolved incident (5 points each, cap 15)+3.75 / cap 15
- Additional resolved incident (5 points each, cap 15)+3.75 / cap 15
- Additional resolved incident (5 points each, cap 15)+3.75 / cap 15
- Invited 8 teammates (exclusive band 6to10)+20 / cap 20
- At least 3 weekly active users+7.5 / cap 10
- Usage grew 41% week over week+15 / cap 15
intentHigh
- Viewed enterprise pricing+7.5 / cap 20
- Viewed enterprise pricing+7.5 / cap 20
- Viewed enterprise pricing+5 / cap 20
- Viewed SSO documentation+15 / cap 15
- Viewed security documentation+15 / cap 15
- Viewed enterprise administration+10 / cap 10
- Admin active on 11 distinct days in the last 14 days+10 / cap 10
Decision
- Selected play
- Expansion
- Owner
- CSM + AE
- SLA
- 1 business day
- Strongest rejected alternative
- Monitor
All evaluated gates
- hard_blocksNo hard blocks present
- manual_reviewIdentity and critical fit present
- explicit_requestNo in-window explicit sales request
- expansionCustomer with expansion usage 69>=45, intent 70>=30, cooldown clear
- acquisition_sales_assistNot a prospect (acquisition is prospect-only); Fit 35 < 70
- monitorNot a prospect (monitor is prospect-only); Fit 35 < 70
- self_serveNot a prospect (self-serve is prospect-only)
- default_no_sales_actionCustomer below the expansion threshold — monitor for future expansion (no task, existing ownership preserved)
Decisive evidence
- Customer expansion usage 69>=45, intent 70>=30, cooldown clear
Simulate a bounded signal
One bounded, allowlisted signal. The server maps it to a bounded event, recomputes deterministically, and explains the change — nothing is persisted.
CRM state
Not synced — this evaluation did not request a CRM sync. Sync is a separate, designated action; the decision is revealed independently of any CRM write.