All accountsPolicy northfield_v1
CorIr Works
corir-works.example · Customer18 employees · Developer tools · StarterPerson
- alder.dahl@corir-works.example
- Role
- Engineering
- Seniority
- VP
- Email type
- Business
- Admin
- Yes
Product-event timeline
- Viewed SSO docsAug 12, 2026, 12:00 PM
- Resolved incidentAug 11, 2026, 12:00 PM
- Connected serviceAug 10, 2026, 12:00 PM
- Added workspaceAug 10, 2026, 12:00 PM
- Viewed security docsAug 7, 2026, 12:00 PM
- Viewed pricingAug 7, 2026, 12:00 PM
- Viewed admin docsAug 3, 2026, 12:00 PM
- Viewed enterprise pricingAug 2, 2026, 12:00 PM
- Viewed enterprise pricingJul 30, 2026, 12:00 PM
- Viewed enterprise pricingJul 30, 2026, 12:00 PM
- Account createdOct 18, 2025, 12:00 PM
Scores
fitMedium
- developer_tools is a target B2B software/devtools/cloud industry+15
- vice_president is a Director/VP/C-level engineering role+15
- nz is a supported geography+10
- Business email on a work account+10
- Compatible technical environment for Northfield Incident Management+15
usageMedium
- Resolved the first incident in Northfield Incident Management+15 / cap 15
- Additional resolved incident (5 points each, cap 15)+5 / cap 15
- Additional resolved incident (5 points each, cap 15)+5 / cap 15
- Additional resolved incident (5 points each, cap 15)+5 / cap 15
- Customer added a second workspace (2 total)+15 / cap 15
intentMedium
- Viewed enterprise pricing+7.5 / cap 20
- Viewed enterprise pricing+7.5 / cap 20
- Viewed enterprise pricing+5 / cap 20
- Viewed SSO documentation+15 / cap 15
- Viewed security documentation+15 / cap 15
- Viewed enterprise administration+7.5 / cap 10
- Admin active on 7 distinct days in the last 14 days+10 / cap 10
Decision
- Selected play
- Expansion
- Owner
- CSM + AE
- SLA
- 1 business day
- Strongest rejected alternative
- Monitor
All evaluated gates
- hard_blocksNo hard blocks present
- manual_reviewIdentity and critical fit present
- explicit_requestNo in-window explicit sales request
- expansionCustomer with expansion usage 45>=45, intent 68>=30, cooldown clear
- acquisition_sales_assistNot a prospect (acquisition is prospect-only); Fit 65 < 70; Usage 45 < 50
- monitorNot a prospect (monitor is prospect-only); Fit 65 < 70
- self_serveNot a prospect (self-serve is prospect-only)
- default_no_sales_actionCustomer below the expansion threshold — monitor for future expansion (no task, existing ownership preserved)
Decisive evidence
- Customer expansion usage 45>=45, intent 68>=30, cooldown clear
Simulate a bounded signal
One bounded, allowlisted signal. The server maps it to a bounded event, recomputes deterministically, and explains the change — nothing is persisted.
CRM state
Not synced — this evaluation did not request a CRM sync. Sync is a separate, designated action; the decision is revealed independently of any CRM write.