Product Usage Scoring & Routing
All accounts

CorLum Data

corlum-data.example · Customer375 employees · Business
Policy northfield_v1

Person

Email
hettie.gable@corlum-data.example
Role
Engineering
Seniority
Email type
Business
Admin
Yes

Product-event timeline

  • Viewed admin docsAug 11, 2026, 12:00 PM
  • Added workspaceAug 10, 2026, 12:00 PM
  • Invited teammatesAug 9, 2026, 12:00 PM
  • Usage change observedAug 5, 2026, 12:00 PM
  • Weekly actives observedAug 4, 2026, 12:00 PM
  • Plan utilization observedAug 4, 2026, 12:00 PM
  • Viewed SSO docsAug 4, 2026, 12:00 PM
  • Connected serviceAug 1, 2026, 12:00 PM
  • Viewed enterprise pricingAug 1, 2026, 12:00 PM
  • Viewed security docsJul 31, 2026, 12:00 PM
  • Resolved incidentJul 30, 2026, 12:00 PM
  • Account createdJun 18, 2026, 12:00 PM

Scores

fitMedium
  • 375 employees falls in the 50–499 target band+20
  • 125 engineering employees falls in the 20–199 target band+15
  • Business email on a work account+10
  • Compatible technical environment for Northfield Incident Management+15
usageHigh
  • Connected a production service to Northfield Incident Management+15 / cap 20
  • Resolved the first incident in Northfield Incident Management+11.25 / cap 15
  • Additional resolved incident (5 points each, cap 15)+3.75 / cap 15
  • Additional resolved incident (5 points each, cap 15)+3.75 / cap 15
  • Additional resolved incident (5 points each, cap 15)+3.75 / cap 15
  • Invited 4 teammates (exclusive band 3to5)+10 / cap 10
  • Customer added a second workspace (2 total)+15 / cap 15
  • Usage grew 97% week over week+11.25 / cap 15
intentMedium
  • Viewed enterprise pricing+7.5 / cap 20
  • Viewed SSO documentation+11.25 / cap 15
  • Viewed security documentation+11.25 / cap 15
  • Viewed enterprise administration+10 / cap 10
  • Admin active on 8 distinct days in the last 14 days+10 / cap 10

Decision

Selected play
Manual review
Owner
GTM Ops
SLA
1 business day
Strongest rejected alternative
Monitor

All evaluated gates

  • hard_blocksNo hard blocks present
  • manual_reviewManual review: Missing industry (critical fit); Missing geography (critical fit)
  • explicit_requestNo in-window explicit sales request
  • expansionExpansion cooldown active (last play 1.00 days ago, within 14-day cooldown)
  • acquisition_sales_assistNot a prospect (acquisition is prospect-only); Fit 60 < 70
  • monitorNot a prospect (monitor is prospect-only); Fit 60 < 70
  • self_serveNot a prospect (self-serve is prospect-only)
  • default_no_sales_actionCustomer below the expansion threshold — monitor for future expansion (no task, existing ownership preserved)

Decisive evidence

  • Missing industry (critical fit)
  • Missing geography (critical fit)

Simulate a bounded signal

One bounded, allowlisted signal. The server maps it to a bounded event, recomputes deterministically, and explains the change — nothing is persisted.

CRM state

Not synced — this evaluation did not request a CRM sync. Sync is a separate, designated action; the decision is revealed independently of any CRM write.